Refunds due!
http://www.comreg.ie/_fileupload/publications/ComReg1477.pdf Well done Comreg! Finally a decision that is consumer focused. Now apply the same logic to all the other telcos! This decision this means that eircom can no longer charge penalties when changing providers and many consumers are due a refund if charges have been applied to your account on these grounds. From the decision: “Eircom will immediately remove from its terms and conditions any provisions allowing charges, claims or penalties to be applied in lieu of notice.” “This means that Eircom customers outside of their minimum contractual term may change service provider by agreement with a new provider without...